Auto Shop / Automotive
Auto shops run on the Service Pro base, so you get the same jobs, schedule, crew, and invoicing as the trades — with two automotive-specific touches: the vehicle subject hub and the Work Order wording.
The two automotive verticals
Section titled “The two automotive verticals”| Vertical | Customer | Unit of work | Scheduling term | Subject hub |
|---|---|---|---|---|
| Auto Shop | Customer | Job | Dispatch | Vehicle |
| Automotive | Customer | Work Order | Drop-off | Vehicle |
Both share the Service Pro nav and dashboard. The Automotive vertical leans further into shop language — a Job is a Work Order (the canonical repair-order unit) and an appointment is a Drop-off.
The vehicle subject hub
Section titled “The vehicle subject hub”The standout difference from the trades is that work attaches to a Vehicle record, not just the customer. That gives you a per-vehicle service history — every work order, estimate, and invoice tied to the car, so a returning customer’s history travels with the vehicle.
Your navigation
Section titled “Your navigation”You get the standard Service Pro sidebar: Dashboard, Jobs (Work Orders), Schedule, Clients, Crew, Estimates, Invoices, Appointments (Drop-offs), and Activity.
Your dashboard
Section titled “Your dashboard”Same as Service Pro — leads with today’s jobs (work orders on the schedule), then Jobs today, Unpaid invoices, and Active clients tiles, with quick links to the Job Board, Dispatch, and Invoices. See Service Pro for the detail.
How a typical flow runs
Section titled “How a typical flow runs”- A customer books a drop-off; the vehicle gets a record in the subject hub.
- You open a work order against that vehicle.
- You build an estimate for parts and labor and get it approved.
- The work order moves across the job board as the work progresses.
- You bill with an invoice and a Stripe payment link, and the whole visit stays on the vehicle’s history for next time.