Your vertical & appearance

Your skin is the whole look and language of the app: its terminology, navigation, dashboard tiles, and theme. You don’t pick or change it from a settings page — it’s determined automatically by your workspace’s vertical, which you choose once at signup.

There is no manual skin switcher. A workspace always renders as its own vertical, full stop. A restaurant always sees the restaurant skin; a retailer always sees the retail skin. You can’t flip the running app into another vertical’s look.

Where your skin comes from

Your skin follows your workspace’s vertical — the business type you selected when you created your account:

Vertical	Feels like
Agency	Pipeline, deals, client sites — HubSpot-style
Service Pro	Jobs, dispatch, on-site pay — Jobber-style
Restaurant	Floor, reservations, covers — SevenRooms-style
Retail	Products, orders, stock — Lightspeed-style
Wellness	Appointments, rebooking — Mindbody-style

To see what each one reshapes, read How verticals work.

Changing your vertical

Because your skin is tied to your vertical, changing how the app looks means changing your workspace’s vertical — which isn’t a self-serve toggle, since it reshapes your whole workspace. See Wrong terminology or nav to have support switch it for you.

Resellers: use a demo login per vertical

If you’re an agency or reseller who needs to operate or demo VertaFlow as more than one vertical, you don’t switch skins inside the app. You use a separate per-vertical demo login — one real account per base (for example anthony+sp@…, anthony+restaurant@…), each of which renders natively as its own trade. These demo tenants are provisioned with the scripts/provision-reseller-demo-tenants.mjs script. See How verticals work.

Related

• How verticals work — what each vertical reshapes
• Terminology reference — the per-vertical noun map